No mystery. No surprises.
Here’s exactly what working with us looks like.
From the moment you reach out to the day your monthly financials land in your portal — every step, explained in plain English.
Two paths in. One standard of work on every engagement.
Some clients start with the In-Depth Diagnostic Review — a deep look at their current books before committing to anything. Others book a call first and move straight to ongoing bookkeeping. Either way, the work is the same: two licensed CPAs, a defined process, and financials delivered through a secure client portal every month.
Here’s how both paths work, step by step.
The In-Depth Diagnostic Review
If you want to know exactly where your books stand before committing to monthly bookkeeping, this is where you start. $497 one-time. Yours to keep. Credited toward your first month if you sign on.
You purchase securely via Stripe
The whole thing takes about 60 seconds. Once your payment is confirmed, you’ll receive an email with next steps and access to our secure client portal.
⏱ Takes 60 secondsWe invite you to our secure client portal
We add you to our portal — a secure, private space where we handle all documents and communication. You’ll receive a welcome message with one simple instruction: add us as an accountant user in QuickBooks using our accountant email address.
We conduct your diagnostic review
Once we have access to your QuickBooks, we work through our comprehensive diagnostic checklist — a structured review covering the most common bookkeeping mistakes and the areas that most commonly affect tax liability. Think of it as a mini audit of your books.
You receive your written findings report + Loom video
Your deliverables arrive in the portal as a PDF report and a personal Loom video from Brooks — typically 5 to 10 minutes of screen-share walkthrough showing exactly what we found, what it means, and what needs to be done. You can watch it on your own time, pause, rewind, and share it with your tax CPA if you want a second opinion.
The report is yours. Whether you move forward with us or not, everything we documented is yours to keep and use however you want.
Follow-up Zoom call — included, no extra charge
After you’ve reviewed the report and video, we’re available for a Zoom call to answer any questions. This is included in the $497 — not an upsell. If you’re ready to move forward with bookkeeping, we’ll scope that on the same call.
If you move forward: the $497 credits toward your first month
The Diagnostic is a standalone product that stands on its own value. But if you decide to move to ongoing monthly bookkeeping, the full $497 applies toward your first month’s invoice. You pay for the work once, not twice.
Monthly Bookkeeping — How it works
Whether you started with the Diagnostic or came in directly, here’s the monthly process that runs on every client account, every single month.
Onboarding — we get what we need, once
We send you a proposal and contract through the portal — month-to-month, no long-term commitment, cancelable at any time. We’ll also set up read-only bank access so we can pull statements ourselves each month without bothering you.
We categorize all transactions for the month
Every transaction is categorized in QuickBooks before we touch the reconciliation. This is where the detail work happens — Shopify payouts separated into gross sales, fees, refunds, and chargebacks; payment portal transactions mapped correctly; expenses categorized for maximum tax clarity.
Bank reconciliation
We reconcile every account — bank, credit cards, and payment portals. The reconciliation confirms that QuickBooks matches your actual balances to the penny. Any differences get investigated and resolved before we move on.
Two-stage CPA review
Your financials are reviewed twice before they reach you — first by our staff, then by a licensed CPA. Our monthly review checklist covers the most common errors and flags anything unusual. Nothing goes out until it passes both reviews.
Books are closed and financials are delivered to your portal
Once both reviews are complete, your books are closed for the month and your financial statements land in your secure portal. You’ll get a notification by email or text — your choice — so you know the moment they’re ready.
What you receive every month
All delivered as PDFs to your secure portal. All reviewed by two CPAs before they reach you.
Balance Sheet
A snapshot of what your business owns and owes at month end. Essential for understanding your financial position and tax planning.
Profit & Loss — Executive Summary
Revenue, expenses, and net income for the month. Written to be readable by a business owner, not just an accountant.
Trend Reports
Prior month vs. current month and prior year vs. current year — so you can see the direction your business is moving, not just where it is right now.
Cash Flow Statement
Where your cash came from and where it went. Especially important for ecommerce businesses managing inventory, payouts, and multiple payment portals.
A/R and A/P Aging (if applicable)
Who owes you money and what you owe — organized by how long it’s been outstanding. Included when your business has receivables or payables to track.
Custom metrics — on request
Have a KPI you track closely? We can build additional reports within our financial reporting software to surface the metrics that matter most to your business.
Your secure client portal — the center of everything
Every document, every message, every deliverable goes through your portal. This is where we prefer all communication — it keeps everything organized, prioritized, and nothing gets lost. You’ll also have email access to us, but the portal is where you’ll get the fastest, most reliable responses. Think of it as your private workspace with your CPA team.
30-day money-back guarantee on all packages.
If your first month of completed books doesn’t meet your expectations, we’ll refund it in full — no questions asked. Month-to-month contracts. Cancel at any time.
Two ways in. No pressure on either one.
Start with the Diagnostic if you want a full picture of your books before committing. Book a call if you’d rather talk through your situation first. Either way, a CPA picks up.
